GENERAL TERMS AND CONDITIONS OF SALE
Digital downloads
Your files will be available for download once your payment is confirmed.
Payment options
Paypal secures your payment information. I never receive your credit card information. If you do not have a Paypal account, you can pay with your credit card.
Deliveries
Shipments are made by Colissimo within 6 to 8 weeks maximum.
The articles and products are shipped worldwide. Delivery and preparation costs are fixed according to the current postal rates. However, if you request a delivery outside the French territory, your order may be subject to possible taxes and customs duties when it arrives at its destination.
The payment of these duties and taxes are your responsibility and I invite you to inquire with the competent authorities of your country. You must also check the possibilities of importation or use of the products that you order from me in the country of destination.
You can contact me by mail for any question about your delivery at the following address: ptitepeste.amigurumi@gmail.com
Any damage to the package is not my responsibility.
I will do my best to satisfy you. I am responsible for the good execution of the present general conditions. Nevertheless my responsibility could not be committed because of a fortuitous occurence, of a case of absolute necessity, of the unforeseeable and insurmountable fact of a third to the contract or because of the nonconformity of the product to a foreign legislation in the event of delivery in a country other than France.
Returns and exchanges
I accept returns and exchanges.
Contact me within 14 days of delivery.
Return items within 30 days of delivery.
I do not accept cancellations.
But don't hesitate to contact me if you have any problems with your order.
The following items cannot be returned or exchanged:
Due to the nature of these items, I cannot accept returns for:
-digital downloads
Return conditions
Return shipping costs are the responsibility of the buyer. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
V.A.T.
VAT not applicable by virtue of article 293 B of the General Tax Code.
